{"id":13629,"date":"2024-02-08T16:09:14","date_gmt":"2024-02-08T15:09:14","guid":{"rendered":"https:\/\/dide.org\/?page_id=13629"},"modified":"2026-02-06T18:39:17","modified_gmt":"2026-02-06T17:39:17","slug":"legal-notice-3","status":"publish","type":"page","link":"https:\/\/www.dide.org\/en\/legal-notice-3\/","title":{"rendered":"Specific purchase conditions"},"content":{"rendered":"\t\t
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Terms and conditions of contract and use of the Dide platform<\/span><\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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DIDE.ORG EDUCATIONAL TECHNOLOGY<\/b><\/h4>

1.- Identification of the contracting parties<\/h4>

On the one part, DIDE.ORG EDUCATIONAL TECHNOLOGY<\/span> S.L.<\/b> (hereinafter DIDE<\/strong>) with N.I.F B97706287, located at Calle de Jos\u00e9 Abascal, 51, Chamber\u00ed, 28003 Madrid – Spain and registered in the Mercantile Registry of Valencia in Volume 8385 of the Book of Companies 5675, Page 121, Sheet V-111561 and electronic contact address info@dide.app<\/a><\/p>

And, on the other part, the USER, whose identifying data is entered in the registration form (i) by himself to contract in his name and on his own account and\/or (ii) by a person sufficiently empowered to contract in the name and on behalf of the USER in the case of legal entities and public administrations, to carry out the contracting of the service of use of the Dide platform owned by DIDE<\/strong> and the data hosting service, after accepting these Terms and Conditions of Contract and Use of the Dide platform. <\/p>

2.- Scope and purpose of the contract<\/h4>

The following applies to users who access DIDE through the domains: dide.org, app.dide.org, and appaurea.org, as well as through any other domain authorized by DIDE.<\/p>

These terms and conditions regulate the contracting, use, operation and functioning of the Dide platform, hereinafter also referred to as \u201cthe service\u201d, which shall be applicable to any person (hereinafter user) who contracts said service. When the user contracts the use of the Dide platform through the website app.dide.org<\/a>, these terms and conditions shall be complemented by the General Conditions of Use of the website, the Legal Notice<\/a>, the Privacy Policy<\/a>, the Cookies Policy<\/a> and any other legal texts that are published on app.dide.org<\/a>. <\/p>

The user who contracts the use of the Dide platform acknowledges having read these terms and conditions and expresses full and unreserved adherence to each and every one of them. The conditions described herein may be modified at any time at the request of DIDE<\/strong>, so these terms and conditions shall only be valid for the contracting carried out by the user at the time of reading and acceptance. Therefore, DIDE<\/strong> informs the user that they must read the conditions in each contracting of the service they carry out, the updated version of which will be available through this link on the page app.dide.org\/conditions<\/a>. <\/p>

The user who requests registration in the service will receive an email with the content of these terms and conditions, which they may also access at any time as they will be accessible through the website, store them in their computer system and, where appropriate, obtain a physical copy by printing them. In any case, before completing the registration, DIDE<\/strong> recommends that the user print or save a local copy of the contracting terms and conditions for reference purposes. <\/p>

If you have any questions related to these terms and conditions, you can contact us through the following email address info@dide.app<\/a><\/p>

The user’s non-acceptance of the terms and conditions of this contract implies that the user is not authorized to use the service, so that, to use the service, the user must previously and expressly accept these contracting terms and conditions by checking the corresponding box in the registration form.<\/p>

The user may not use the service and may not accept these contracting terms and conditions if (a) they are not of legal age and cannot formalize a binding contract with DIDE<\/strong>, or (b) they do not have the necessary legal capacity to use the service.<\/p>

Access to the site app.dide.org is completely free, while the use of the Dide platform is onerous, specifying at all times on the website the current prices of the service and the charges for taxes.<\/p>

The user, prior to contracting the use of the service, may obtain a complete description of it and its characteristics, which will also be provided in the reply message to the registration request in which these terms and conditions and the instructions and link to complete the registration process will be included.<\/p>

3.- Availability of the service<\/h4>

The Dide platform accessible through the domain app.dide.org<\/a>, and which the user once completed the registration can use from the selected environment, will be available in Spanish and English; the user being able to select the possibility of carrying out the contracting of the service in the specified languages.<\/p>

4.- Procedures to conclude the contract and procedure for contracting the service<\/h4>

The service contracting procedure is carried out through the website app.dide.org<\/a> completely by electronic means. The steps to carry out the contracting of the service are the following: <\/p>

a) Registration and registration on the platform:<\/h5>

The completion of the registration form will allow the user to use enter the platform and contract Dide studies in a unitary way. To do this, you only have to register in the registration form with a username and password. In said form, the user must check the box accepting the processing of their personal data in accordance with the basic and detailed information provided by DIDE<\/strong> later and the privacy policy<\/a>. Likewise, through said form, the interested party will have the option of expressly authorizing the sending of commercial communications by electronic means about the products and services of DIDE<\/strong> related to the sector of education, educational guidance and psychopedagogy. <\/p>

After the registration request, the user will receive an email at the address provided with the following information: (i) instructions and a link to complete the registration on the platform; and (ii) the content of these contracting terms and conditions, which will form an integral part of the contract formalized between the parties once the user completes their registration on the platform, expressly accepts them and receives the Welcome message to the Dide platform. <\/p>

When completing the registration data, the user must accept the processing of their personal data in accordance with the basic and detailed information provided by DIDE<\/strong> later and the privacy policy<\/a>. Likewise, through said registration form, the interested party, as a registered user, may oppose the receipt of commercial communications by electronic means about the products and services of DIDE<\/strong> related to the sector of education, educational guidance and psychopedagogy. <\/p>

Once the registration is completed and these Terms and Conditions are expressly accepted, the user may carry out the following actions:<\/p>

– Create an organization of the type school, office or family.
– Join the organization as administrator.
– Invite other participants by entering an email and the role (administrator or tutor).<\/p>

To register as a guest without an account in Dide, the user who receives the invitation email must follow the instructions included in the email and access through the link to complete the registration data and join the organization with the role assigned by whoever invited them. At the time of completing the registration data, the invited user must accept (i) the processing of their personal data in accordance with the basic and detailed information provided by DIDE<\/strong> later and the privacy policy<\/a>; and (ii) the conditions of use of the platform. <\/p>

To generate new studies and be able to enjoy all the functionalities offered by the platform, the user must request the subscription by paying the annuity, in which case they will move to the active subscription situation.<\/p>

The activation of the subscription can be carried out at any time. Until the subscription is NOT active, the environment will be in PPU (Pay per use) mode <\/p>

The system will maintain a record of registered users without an active subscription that will allow checking if a user who requests registration has already been registered and has used the tool, in which case they will be indicated that the trial period cannot be repeated (in case of having requested it and having been approved by DIDE<\/strong>) and that, if they wish, they may activate the subscription by paying the fee. <\/p>

b) User with Active Subscription:<\/h5>

You can use the platform for one calendar year from when the annual subscription is activated<\/p>

To activate the subscription, the user must complete the data requested in the subscription form and accept the processing of their data in accordance with the basic and additional information provided by DIDE<\/strong> later and the privacy policy<\/a>.<\/p>

The activation of the subscription will allow the user to benefit from all the functionalities of the platform, being able to create studies, generate reports, print them and validate results.<\/p>

The annual subscription will remain active as long as the user pays the fees corresponding to the current annual rate according to the chosen payment method:<\/p>

The payment of the annual fee will keep the subscription active for one year from the date of activation, which will be the effective date of payment of the single annual fee.
The payment of monthly fees will keep the subscription active as long as the fees are paid by the user. In case of non-payment of a monthly payment, the subscription will become \u201cinactive\u201d until its reactivation or cancellation by the user. While the subscription remains inactive, the user may access the platform and the studies and reports that have been generated up to that moment, but will not be able to create new studies or generate new reports. The reactivation of the subscription may be carried out by the user at any time within a maximum period of two years from the payment of the last monthly payment, unless at any time before the user requests the cancellation of the account, in which case it will be deleted in accordance with the provisions of section eight. The reactivation will occur automatically with the renewal of the payment of the monthly payment by the user, who may once again enjoy all the functionalities of the platform from that moment. The lack of payment of any monthly payment will not be penalized, but the following monthly payments that may be paid will be updated according to the rate corresponding to the year in which the reactivation occurs. <\/p>

c) Selection of the payment method:<\/h5>

The payment of the subscription to the platform by the user will be made through the payment systems available at the time of activation or reactivation of the subscription, such as Stripe with payment by credit or debit card, transfer or direct debit, transfer or direct debit through Paypal as well as those other means that may be offered by DIDE<\/strong>.<\/p>

d) Confirmation of contracting<\/h5>

Once the registration on the platform is completed and these Contracting Terms and Conditions are expressly accepted, the user will receive a Welcome to Dide message. With the sending of this message, the contract between the parties will be understood to be formalized, of which these Contracting Terms and Conditions will form an integral part, the parties being obliged from then on to its execution. <\/p>

For sales with schools, governments and other entities that are not companies or families, an annual contracting agreement or for longer periods will be signed that will include the specific conditions between the parties.<\/p>

5.- Formalization of the contract<\/h4>

There will be no contract between DIDE<\/strong> and the user in relation to any product or service until DIDE<\/strong> sends the user the Welcome to Dide message through the email indicated by the user once the registration on the platform is completed (even if the payment has already been made through any of the payment methods indicated). If the contract is not formalized for any reason and therefore DIDE<\/strong> does not confirm the formalization of this contract by means of the aforementioned message, in the event that the user has already made the payment for the service, the amount thereof will be reimbursed in full within a maximum period of thirty days. <\/p>

To contract the service, the user must follow the contracting procedure described in clause four of these terms and conditions. The user is informed that the receipt of the Welcome to Dide message means that the contract between the user and DIDE<\/strong> has been perfected and from then on obliges the parties to its execution. <\/p>

The object of the contracted service will only be that described in the aforementioned message. DIDE<\/strong> is not obliged to provide or supply the user with any other service and\/or product other than that indicated in the aforementioned confirmation. Except in contracts with schools and governments that will include the additional services and other very specific particularities for each project in a contract between the parties. <\/p>

6.- Validity of the service contracting procedure as proof of acceptance and perfection of the contract<\/h4>

Both parties – DIDE<\/strong> and the user – expressly declare that the fact of electronically following successfully all the steps described in clause four for the contracting process of the service of use of the Dide platform, implies the full and express acceptance of these terms and conditions, understood as sufficient to contract.<\/p>

7.- Written communications<\/h4>

The information or communications that DIDE<\/strong> sends to the user will be electronically. The user accepts that communications with DIDE<\/strong> are electronic. For contractual purposes, the user consents to use this electronic means of communication and acknowledges that any contract, notification, information and other communications that DIDE<\/strong> sends electronically to the email address indicated by the user at the time of registration and registration for contracting the service, complies with the legal requirements of being in writing. The notifications that the user sends to DIDE<\/strong> must be made to the following contact address info@dide.app<\/a>. <\/p>

8.- Registration, Subscription, Active Subscription, Inactive Subscription, Reactivation and Cancellation of the service<\/h4>

Registration<\/strong><\/span>: Registration in the service is carried out by completing the registration form in accordance with the provisions of section 4.<\/p>

After completing the registration form, the user will receive an email with the content of these Contracting Terms and Conditions, the instructions and the link to complete the registration process on the platform.<\/p>

Registration<\/strong><\/span>: It is carried out by completing the registration process and accepting the Contracting Terms and Conditions at that time. Once the process is completed and the terms and conditions are accepted, the user will receive a Welcome to Dide message that implies the formalization of the contract between the parties. <\/p>

Active Subscription<\/span>:<\/strong> The \u201cprofessional\u201d subscription is activated by paying the annual fee, which can be paid in a single fee or in monthly fees, at the user’s choice and the specifications of the contract with specific conditions.<\/p>

The activation of the subscription allows you to use all the functionalities of the platform while the user pays the corresponding fees.<\/p>

Inactive Subscription<\/strong><\/span>: The subscription will remain inactive as long as the user does not activate the subscription after registration, or, if they have activated it, as long as they do not pay a monthly fee.<\/p>

While the subscription is inactive, the user may access the platform and the studies and reports they have generated up to that point, but will not be able to create new studies until they activate or reactivate it. <\/p>

To reactivate a subscription, the user will have a maximum period of two (2) years from the date of payment of the last fee.<\/p>

After these periods, the data and reports generated by the use of the platform will be canceled and deleted as indicated in the last point of this section.<\/p>

Reactivation<\/strong><\/span>: The subscription will be reactivated when the user pays the monthly fees again. The amount of these fees will be updated based on the rate corresponding to the year in which the subscription is reactivated. <\/p>

Cancellation<\/strong><\/span>: Cancellation may occur in the following cases: <\/p>

    1. At the user’s request, at any time.<\/li>
    2. After six (6) months have elapsed from the completion of registration without the subscription having been activated.<\/li>
    3. After two (2) years have elapsed since the payment of the last fee without said payment having been resumed and the subscription reactivated.<\/li>
    4. For non-payment of any monthly or annual fee.<\/li><\/ol><\/li><\/ol>

      Cancellation will result in the deletion of the data and information generated by the use of the platform.<\/p>

      Notwithstanding the foregoing, DIDE<\/strong> will retain a copy, with the data duly blocked, as long as liabilities may arise from the execution of the service.<\/p>

      When cancellation is appropriate, the user will receive a message informing them of this circumstance and that they have a period of fifteen (15) days to previously withdraw all the information generated by the use of the platform that they wish to keep and that they may print or save in their own systems. After this period, it will be deleted in the terms indicated. <\/p>

      9.- Price and offers<\/h4>

      The price of the services that DIDE<\/strong> can provide to the user through app.dide.org<\/a> will always be shown in euros. The published price is the final price of the unit cost, for the costs of an annual subscription in the form of payment in monthly installments or annual single fee chosen and the price per use of Dide studies, so it includes all applicable taxes according to current legislation. In any case, DIDE<\/strong> will provide the user with the itemized price during the contracting process, allowing the user to know the exact amount of the service and applicable taxes. <\/p>

      Likewise, DIDE<\/strong> states that the offers, promotions and discounts that appear published on app.dide.org<\/a> will be conditioned and limited to the service on which they are advertised, to the period of time established, as well as to the remaining conditions that, unilaterally, DIDE<\/strong> decides to establish. In any case, DIDE<\/strong> will clearly, visibly and expressly indicate the information mentioned above in order for the user to distinguish and understand the offer, promotion or discount. <\/p>

      10.- Payment method and Billing<\/h4>

      The user must make the payment of the service through the payment systems provided in the contracting procedure, consisting of payment through the Stripe system, by means of credit or debit card, transfer or direct debit, transfer or direct debit through Paypal as well as those other means that in their case are offered by DIDE<\/strong>.<\/p>

      Payment through Stripe guarantees the confidentiality of the user’s card details. In the case of making a payment by credit card through Stripe, the subscription will not be activated until it has been verified that the identity of the cardholder corresponds to the identity of the user who has requested the activation. And it is an indispensable condition to carry out the activation of the subscription that the user who contracts the service and the holder of the credit card are the same person. <\/p>

      The payment is divided into two concepts, one is a recurring monthly or annual payment as a service fee and the second for use\/consumption, the latter will depend on whether the user consumes more Dide studies than those included in the first purchase. The necessary studies will be invoiced separately and at the time of acquisition. <\/p>

      In the case of contracts with schools and governments, payments may be made by bank transfers and other forms of payment according to the project.<\/p>

      DIDE<\/strong> will issue the invoice corresponding to the contracted service detailing all the concepts that comprise it. The invoice will be sent to the user electronically, sending it by email to the billing address provided, as soon as the service has been activated. The invoices will be permanently available in the user’s environment account, without prejudice to the user’s right to receive the invoices in paper format by requesting it in writing addressed to the Customer Service of DIDE<\/strong>. <\/p>

      11.- Right of withdrawal<\/h4>

      The user has a period of 14 calendar days to exercise their right of withdrawal, leaving without effect the contract concluded between the user and DIDE<\/strong>, without the need to justify their decision and without penalty of any kind.<\/p>

      To do so, exercising the right of withdrawal is an indispensable requirement that, before the indicated period of 14 days of withdrawal expires, the user communicates to DIDE<\/strong> their decision to withdraw from the contract. <\/p>

      This communication does not require any specific form or justification, but must consist of an unequivocal declaration of the user without prejudice to which or any unequivocal declaration of the user, DIDE<\/strong> makes available a model for the exercise of the right of withdrawal that can be downloaded in this link<\/span>:<\/p>

      In this sense and in accordance with current regulations, the user is expressly informed that in the event that they activate the subscription of the service by paying the corresponding fee, they will have lost the right of withdrawal, and the services between DIDE<\/strong> and the user cannot be mutually restored, nor therefore refunded by DIDE<\/strong> to the user the economic amounts paid for the activation of the service from that moment.<\/p>

      12.- User account, password and security<\/h4>

      The user is solely responsible for maintaining the confidentiality of their password and username to access the service, being obliged to immediately notify DIDE<\/strong> of any unauthorized use of their password or account or any other security incident, and to ensure that they log out of their account at the end of each session. DIDE<\/strong> will have no responsibility in case of breach of the provisions of this clause by the user.<\/p>

      The user specifically agrees that DIDE<\/strong> will not be responsible for unauthorized access or alteration of their transmissions or data, any material or data sent or received or not sent or received, or any transaction that has entered through the website\/service of DIDE<\/strong> in cases where these actions are the result of the communication by the user of their user account and\/or password to other third parties.<\/p>

      13.- Conditions of use of the service<\/h4>

      DIDE<\/strong> is the sole owner of the intellectual and industrial property rights that fall on the Dide platform and to carry out the provision of the service. Through these conditions of use, DIDE<\/strong> grants the user a right to use the aforementioned platform, without exclusivity and non-transferable. <\/p>

      The user agrees not to damage, cut off the service or otherwise interfere with the DIDE<\/strong> platform. In case of interfering in any way with the Dide platform, the user must pay all damages incurred to DIDE<\/strong> as well as to any other user of the service, including any consequential, direct and indirect damages. <\/p>

      In particular and without limitation, the user agrees not to use the service to:<\/p>